Soft Cover, 16 pages. Package of 10

Discover your conflict management style and learn how to use that style to your advantage. Your conflict management style is the key to resolving conflicts with co-workers, friends, family and loved ones. Find out whether you are a decisive Woodpecker, a sharing Owl, a negotiating Hummingbird, an Ostrich who steers clear of conflict, or a friendly Parakeet.

This is a 100-item self-scorable questionnaire that identifies your dominant conflict management style. It also identifies your level of preference for each of the five conflict management styles and provides detailed information on the benefits and challenges of each style.